What We Collect and How We Use It
We collect the information you provide when you open an account — email address, phone number, and the payment-method details you choose for deposits and withdrawals. When you fund your account with Touch 'n Go eWallet, Boost, or GrabPay, we see the transaction reference and confirmation
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from your e-wallet provider; we do not store your e-wallet PIN or login credentials. We use your contact details to send account notifications, withdrawal confirmations, and security alerts. We use your device and IP information to recognize your login pattern and flag unusual activity. We do
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not sell your personal information to third parties. We share transaction data only with the payment providers you select and with our compliance team for standard account-verification checks. Your data stays with us until you close your account or request deletion, at which point we keep
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only what local record-keeping rules require. Access to this platform depends on local law and is available where local law permits. If you have questions about what we collect or how we use it, reach our support team through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.